BIRTHDAY PARTY FAQ

Absolutely! Feel free to bring your favorite food and desserts to celebrate.

Yes, coolers are welcome.

Yes! Crockpots are welcome. We have plenty of outlets in our party room.

Yes! We offer lots of fun add-ons to make your party even more special, from balloons and decoration packages to extra party time and more. Be sure to check out our Add-Ons page to see all the options!

Yes! Each party includes 30 minutes before your start time for set up. A staff member will also be available to help if needed.

Need more time or want us to handle all the set up for you? Be sure to check out our party add-ons for even more stress-free options!

Of course! Our party room is designed to be a blank slate, so you can fully customize it for your celebration. We have plenty of pre-hung hooks to make decorating quick and easy, and we also keep a variety of supplies on hand to help bring your decorating vision to life.

No, we do not supply any tablecloths or paper products.

Anyone entering the playroom must wear socks. Bare feet and shoes aren’t allowed. Guests who plan to stay in the snack bar area or party room may keep their shoes on.

For kids, grip socks are strongly recommended. If someone forgets socks, no worries, we have socks available for purchase!

Nope! We take care of all playroom and party room cleanup. You simply pack up anything you’re taking home and we’ll handle the rest.

Any guest bringing a child (ages 0–18) must complete the liability waiver.

You’ll receive the waiver link during booking so you can easily include it with your invitations.

Deposits are non-refundable, including cancellations due to illness or weather.

However, parties can be rescheduled within one year, and your deposit will be applied to the new date. No additional cancellation fee is charged.